Privacy Policy
Airfiltre.com is run by the Norwegian company BSA Investment AS. All products supplied by the company are in accordance with Norwegian rules and regulations. All airfilters are all products are according to ISO 16890.
User Consent
By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the Website’s terms of service. You expressly consent to the processing and use of your information as described herein.
Types of Information Collected
We collect certain "Personal Information" about you which may include, but is not limited to, information that is personally identifiable such as your name, e-mail address, address, user ID number, credit card information and other associated non-public information. We also collect data that is associated with the foregoing, as well as "Anonymous Information," which is information that is not associated with or linked to your Personal Information and does not, based on our understanding, permit the identification of individual persons.
Collection of Personal Information
We collect Personal Information you voluntarily submit to us through the Website. It is optional for you to utilize this Website. If you elect to utilize certain aspects of this Website, we may ask you to provide us with certain personal information about yourself, such as your first and last name, mailing address (including zip code), company name, email address and telephone number. When you order products or services, we may also ask you to provide us with your credit card number, expiration date and authentication codes or related information. If you do not provide certain mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. We may offer contests, sweepstakes or other contests that will require you to sign up and provide additional Personal Information. In that case, we will collect the information provided along with your involvement in such activity. Additionally, we reserve the right to collect any other information that you voluntarily enter, including Personal Information, into any postings, comments, feedback, or forums on the Website.
Collection of Anonymous Information
We use technology to passively collect and store certain anonymous information that is not tied to a specific identified user which may include, but is not limited to your Internet protocol address, browser type and operating system. We, or our authorized third-party representatives may use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit, the site you immediately came from and the site you immediately go to after accessing the Website. It will also collect data about the use of the Website including what programs, applications, advertisements and terms you searched, viewed or clicked. Should you be directed to any other site from the Website, we are not responsible for the acts of other sites and this Privacy Policy does not apply to that site.
We may engage in remarketing to market our sites across the web. When a user visits our site, a cookie is dropped on the user. Users with this cookie may be targeted across advertising networks to receive relevant advertisements.
Use and Disclosure of Personal Information
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes the Personal Information that we collect with any third parties other than third parties working with us.
In general, we use Personal Information you provide to provide you access to the Website and its services, to improve the Website, tailor the features to you and to offer you additional information, opportunities, promotions and functionality from us or the specific advertisers you inquire about on the Website at your request.
Your Personal Information may be disclosed to third-party service providers who work with us to provide some of the services on the Website and to help us communicate with you. Examples include, but are not limited to, sending email, analyzing data, marketing, processing payments (including credit card payments), and providing customer service. We expect our third-party service providers to not to use such information except as necessary to provide the relevant services to us.
We may also share some or all of your Personal Information (other than credit card information) with advertisers about whom you have inquired and/or purchased products from the Website. If you do not want any Personal Information shared with the advertisers, then do not click on their advertisements or purchase their products from the Website.
We also reserve the right to create Anonymous Information records from the Personal Information you provide by excluding information that we believe in good faith prevents it from being directly identified to a specific user such as your name. This would include any comments or feedback you provide us which becomes our property and we reserve the right to use any such material with your Personal Information redacted in perpetuity for any reason we deem appropriate including, but not limited to, marketing and or improvement of the Website, without royalties or compensation to you. Any such Anonymous Information is subject to terms of this Privacy Policy applicable to all Anonymous Information.
If we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy. The acquirer of any Personal Information through a business transfer will be subject to this Privacy Policy until revised by the acquirer pursuant to this Privacy Policy.
We reserve the right to disclose your Personal Information if we believe that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You consent to us sharing your Personal Information under the circumstances described herein.
Use and Disclosure of Anonymous Information
This Privacy Policy does not limit our use or disclosure of any Anonymous Information in any way, and we reserve the right to use and disclose Anonymous Information to our partners, advertisers and other third parties in our absolute discretion.
The Ability of Others to View Your Information
When you use the Website, certain information you post or provide on the publicly available portions of the Website, may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.
Ability to Unsubscribe From Emails
Should you receive a promotional email from us, you may “opt-out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at This email address is being protected from spambots. You need JavaScript enabled to view it.. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website.
Disclaimer of Guaranty of Security
We believe we have taken reasonable steps to protect your Personal Information. No one can fully guarantee or fully eliminate all risks associated with Personal Information and we make no such guarantees.
Liability for damage
We disclaim all liability for damage to machines or persons resulting from improper use of our filters.
Shipping policy
We ship by FedEx and provide a tracking number for your order. All issues with tracking or shippment need to adressed to FedEx customer center. An air filter is a consumable product and is intended to have a lifetime of 6 months. Therefore, there is no advertising right on these products.
In case of damage to the package on arrival please notify FedEx upon receipt of the package. We do not accept returns without prior arrangement. However as a customer with us you can return your purcase to us within 14 days (costs will apply) Please contact our Customer Center This email address is being protected from spambots. You need JavaScript enabled to view it. if you would like to return anything.
Export VAT / Sales tax
All items that are sold by web shop Airfiltre.com is shipped from Norway with worldwide delivery. There is therefore no sales tax or VAT on the products. Customs clearance is done by FedEx and is paid by us. Any local costs or changes in delivery must be paid by the buyer.
Subscription Policy
Choose the appropriate time interval when purchasing one of our products and and will automatically dispatch the same order you selected. Payment is deducted from the same payment card that you used when ordering after we have sent out a new package to you. You can cancel your subscription at any time, please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to unsubscribe.
Revisions
This Privacy Policy is subject to occasional changes at our discretion. We will post any such changes to this page and may otherwise post other alerts on the Website or communicate such changes through email. If you disagree with any such changes, please cease using the Website. Continued use following the posting of any such changes indicates your acceptance of the changes.
Minors
This Website is intended for use by those over 18 and minors under the age of 13 may not use the Website.
Sales terms and Refund policy
1. ORDERS AND CANCELLATION
You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders placed by Buyer are subject to acceptance by Seller. We may choose not to accept any orders in our sole discretion. After having received the Buyer’s order, the Seller will send the Order Acknowledgment in the form of a confirmation email with the Buyer’s order number and details of the items the Buyer has ordered. Acceptance of the order and the formation of the contract of sale between BSA Investment AS and the Buyer will not take place unless and until the Buyer has received the Order Acknowledgment in the form of an order confirmation email. The Buyer has the option to cancel his/her order at any time before the Seller’s Order Acknowledgement email by contacting Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it.. Orders may not be cancelled or rescheduled without Seller’s written consent. All orders must identify the Product(s), unit quantities, applicable price(s) and estimated delivery date(s) of the Product(s) being purchased. Unless otherwise agreed, Products will be shipped no later than one year from the date that Seller accepts Buyer’s order. Seller may – in its sole discretion – allocate Product among customers. Seller may designate certain Products and Services as non-cancelable, non- returnable and the sale of such Products shall be subject to any special terms and conditions contained in Seller’s Order Acknowledgement which shall prevail and supersede any inconsistent terms and conditions contained herein or elsewhere.
Additionally, in an effort to enhance the shopping experience and give as many customers as possible the opportunity to purchase Our merchandise, We may place limits on purchases and We do not authorize the purchase of commercial quantities of our merchandise. We also may, among other things, restrict orders placed by or under the same customer account, the same credit card and/or orders that use the same billing and/or shipping address. We reserve the right to limit, cancel or prohibit orders that, in Our judgment, appear to be placed in violation of these Terms. We further reserve the right to cease doing business with customers who violate these Terms. We may modify this policy at any time without prior notice. This policy applies to all purchases of BSA Investments merchandise.
2. PRICES
All prices posted on this Website are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set Our in the Order Acknowledgement email. Price increases will only apply to orders placed after such changes. Unless otherwise specified by Seller, prices are for the specific quantity stated. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
3. PAYMENT
Terms of payment are within Seller’s sole discretion and payment must be received by Seller before Seller’s acceptance of an order. We accept Visa, Mastercard and PayPal for all purchases. Buyer represents and warrants that (i) the credit card information supplied to Seller is true, correct, and complete, (ii) Buyer is duly authorized to use such credit card for the purchase, (iii) charges incurred by the Buyer will be honored by the Buyer’s credit card company, and (iv) Buyer will pay charges incurred by the Buyer at the posted prices, including all applicable taxes, if any.
4. TERMS
Seller reserves the right to require payment in advance before or after shipment of any or all of the goods specified herein. If Seller believes in good faith that Buyer’s ability to make the payment called for by this contract is or may be impaired, Seller may cancel this contract or any remaining balance thereof, without incurring any liability.
5. TAXES
Buyer shall be responsible for the payment of any and all state taxes.
6. SHIPMENT
In the absence of specific instructions from Buyer to Seller during the product purchase checkout process on Seller’s website www.airfiltre.com, Seller will select the shipping carrier. Buyer will pay all shipping and handling charges specified during the ordering process. Title to the Product(s) shall pass to Buyer upon delivery thereof by Seller to the carrier; thereupon, Buyer shall be responsible for the Product(s). . Shipping dates are estimates only and cannot be guaranteed. Seller is not liable for any delays in shipments.
7. DELIVERY
All delivery dates are approximate and cannot be guaranteed. Seller will use commercially reasonable efforts to fill orders according to the delivery dates acknowledged by Seller. Delivery may be made in installments. Default or delay by Seller in shipping or delivering the whole or any part or installment of the goods or services under this contract shall not affect any other portion thereof.
8. INSPECTION AND RETURNS/REFUNDS
Unless Buyer notifies Seller in writing within ten (10) calendar days from the date of shipment of a requested return and/or exchange, the Product(s) will be deemed to have been accepted by Buyer.
Except for any products designed on the Website as non-returnable, Seller will accept a return of products for a refund of Buyer’s purchase price, less the original shipping and handling costs, provided such return is made within ten (10) calendar days from the date of shipment of a requested return and/or exchange and provided such products are returned in their original condition. To return and/or exchange product(s), Buyer must send mail til This email address is being protected from spambots. You need JavaScript enabled to view it.. Buyer is responsible for all shipping and handling charges on returned/exchanged items. Buyer bears the risk of loss during shipment. Seller therefore strongly recommends that Buyer fully insures the return shipment against loss or damage and that Buyer uses a carrier that can provide Buyer with proof of delivery for Buyer’s protection. Refunds are processed within approximately three three (3) business days of Seller’s receipt of Buyer’s merchandise. Buyer’s refund will be credited back to the same payment method used to make the original purchase on the Website. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS WEBSITE AS NON-RETURNABLE.
9. PRIVACY
We respect your privacy and are committed to protecting it. Our Privacy Policy, governs the processing of all personal data collected from you in connection with your purchase of products through the Website.
10. CHANGES
Unless otherwise provided in writing, Seller reserves the right to change specifications of Product(s) ordered by Buyer herein.
11. EXCUSABLE DELAYS
In addition to any excuse provided by applicable law, Seller shall not be charged with any liability for delay, non-delivery or failure to perform any of its obligations herein arising from any event beyond Seller’s control, whether or not foreseeable by either party, including but not limited to, delays of suppliers, labor disturbance or strike, war, terrorism, epidemic, pandemic, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, inability of Seller to obtain materials, shortages of materials, and other causes or events beyond Seller’s control, whether or not similar to those enumerated above.
12. ORDERS
(a) Each Buyer’s order for Products is subject to acceptance in writing by Seller. No order will vary these terms.
(b) Order Changes Buyer is liable for the costs of any changes to the Product(s) delivery schedule including, but not limited to, cancellation or restocking charges, nonrecurring engineering costs and other expenses.
13. TERMINATION
Except as otherwise agreed in writing, Buyer shall not have the right to return and/or exchange any Product(s) unless doing so is done within ten (10) days from the date that Buyer’s Product is shipped. Buyer shall have the right to cancel an order if doing so is done prior to Product being prepared to ship and/or shipped. All order cancellations must be acknowledged as cancelled by Seller in writing in order to be considered effective termination.
